We Protect Your Privacy
Who we are
LoveThatDesign.com, LoveThatDesign.studio and 28Lightbulbs.com are operated by 28 Lightbulbs Technologies FZC. established in Dubai in the United Arab Emirates and is registered at Dubai Silicon Oasis with offices at Technohub 1, Dtec.
We know how important it is to keep your personal information confidential, especially online. When you entrust us with your personal data we take it very seriously. The personal information you provide us is used to identify you when you rate content on the site and when you use our mobile apps. Under no circumstances will we share your personal details with any other entity or third-party unless it relates specifically to providing you with the products or services you requested from us. We may use the information we collect to notify you about new products, events, or special offers.
You can visit the site and browse without having to provide personal details. During your visit to the site you remain anonymous and at no time can we identify you unless you have an account on the site and log on with your username and password. We will only keep your information for as long as we are either required to by law or as is relevant for the purposes for which it was collected.
If you have any questions or comments concerning your privacy, please contact us at [email protected] We read every email that we receive and will reply as quickly as we can.
What customer information we collect
We collect and store various information if you seek to place an order for a product from us. We process your data for processing your purchase on the site and any possible later claims, and to provide you with our services. We may collect your title, name, gender, email address, postal address, delivery address (if different), telephone number, mobile number, fax number, payment details, payment card details or bank account details.
All credit/debit cards details and personally identifiable information will NOT be stored, sold, shared, rented or leased to any third parties.
What do we do with your information?
We may use your information to respond to information requests, to provide you with the products or services you requested, to communicate with you, to provide you with a personal shopping experience, and to communicate with you. Any information you submit to us becomes the property of 28 Lightbulbs FZC.
We may pass your name and address on to a third party in order to make delivery of the products you purchase to you (for example to our courier or supplier).Your phone number may be used for notifications regarding order status and announcements of the latest deals and campaigns.
We have not and do not plan to sell or rent any of our customers or prospects personally-identifiable information to any unrelated third party. Provided, however, in the event we merge with another company or sell our stock or assets to a third party, it is possible that our customers’ information would be included in such a transaction. Except as expressly provided in this policy, we will not share your personal details with any other entity or third-party unless it relates to providing you with the information, products or services you requested from us or otherwise to provide you with a better shopping experience.
We collect demographic and profile data. We use this data to enhance your online experience on our Sites. We will also use this data to provide you with information which we believe you may have an interest in, and to display website content according to what we determine you will prefer.
We also record your IP address to diagnose problems with our servers, to manage our website, to identify you and to gather general demographic information. We use browser cookies to keep track of the contents of your shopping cart and for other purposes including site personalization. Should you set your browser to reject cookies, the site will not be able to recognize your cart, your account, or any personalization.
Payments that you make through the site will be processed by our agent. You must only submit to us or our Agent or the site information which is accurate and not misleading and you must keep it up to date and inform us of changes.
We may use your personal information for opinion and market research. Your details are anonymous and will only be used for statistical. Any answers to surveys or opinion polls we may ask you to complete will not be forwarded on to third parties. Disclosing your email address is only necessary if you would like to take part in competitions. We save the answers to our surveys separately from your email address.
We may share collected personally identifying information (including email addresses) with other companies in our group and for commercial purposes.
We may further anonymise data about users of the site generally and use it for various purposes, including ascertaining the general location of the users and usage of certain aspects of the site or a link contained in an email to those registered to receive them, and supplying that anonymised data to third parties such as publishers. However, that anonymised data will not be capable of identifying you personally.
We may also analyse this anonymised data to create market research reports including but not limited to trend reports, case studies and articles.
How Secure Is My Personal Information?
This site incorporates physical, electronic, and administrative procedures to safeguard the confidentiality of your personal information, including Secure Sockets Layer (“SSL”) for all transactions through this Site. We use SSL encryption to protect your personal information online, and we also take several steps to protect your personal information in our facilities. Access to your personal information is restricted. Only employees who need access to your personal information to perform a specific job are granted access to your personal information. Finally, we rely on third-party service providers for the physical security of some of our computer hardware. We believe that their security procedures are adequate. While we use industry-standard precautions to safeguard your personal information, we cannot guarantee complete security. 100% complete security does not presently exist anywhere online or offline.
How do we use Facebook Social Plugins
Our website uses social plugins (“plugins”) provided by the social network facebook.com, operated by Facebook Inc., 1601 S. California Avenue, Palo Alto, CA 94304, USA (“Facebook”). The plugins are identifiable by a Facebook logo or the notice “Facebook Social Plugin”. For a full list of all social plugins and their appearance please see developers.facebook.com/plugins.
When you visit a page of our website that contains a social plugin, your browser establishes a direct connection to Facebook servers. Facebook directly transfers the plugin content to your browser which embeds the latter into the website, enabling Facebook to receive information about your having accessed the respective page of our website. For this purpose, the internet address of the visited site (your IP address included) is transferred to a USA-based Facebook server where the data are stored. This occurs even if you do not have a Facebook account or are not logged into Facebook at the time.
If you are logged into Facebook, your visit can be assigned to your Facebook account. If you interact with the plugins, for example by clicking “Like”, or entering a comment, the corresponding information is transmitted from your browser directly to Facebook and stored by it. The information can also be published on Facebook, and shown to your Facebook friends.
If you are a Facebook member and do not want Facebook to connect the data concerning your visit to our website with your member data already stored by Facebook, please log off Facebook before entering our website. You can also block Facebook social Plugins by using add-ons for your browser, like the “Facebook Blocker”.
If you are concerned about your data you have the right to request access to the personal data which we may hold or process about you. You have the right to require us to correct any inaccuracies in your data free of charge. At any stage you also have the right to ask us to stop using your personal data for direct marketing purposes. Please contact us by mail at [email protected]
The Website Policies and Terms & Conditions may be changed or updated occasionally to meet legal requirements and quality standards. You are encouraged to frequently visit these sections in order to be updated about the changes on the website. Modifications will be effective on the day they are posted.