Career Opening: Customer Success Specialist – Events

The Role

We are seeking a high-energy, organized, and charismatic Events Customer Success Specialist to join our Dubai team. The ideal candidate will drive attendance, engagement, and experience across our UAE-based events, while building and maintaining strong relationships within the Architecture & Design community.

Key Activities

The operational responsibilities of this position include:

• Curate and manage event invite lists from Love That Design’s Architecture & Design database.
• Enrich and segment stakeholder data for UAE-based events and activations.
• Drive the full RSVP lifecycle to ensure strong and relevant attendance.
• Serve as the primary point of contact for designers, partners, and event guests.
• Coordinate with Videography, Editorial, and Marketing teams to support content capture and publishing.
• Support on-site event execution and enhance guest experience.
• Manage vendor coordination, purchasing, and budget tracking.
• Ensure every partner interaction reflects Love That Design’s brand positioning.

Ideal candidate characteristics

• Currently based in the UAE.
• 2–4 years of experience in Customer Success, Events, Community, or Account Management.
• Experience within the UAE market (design, media, luxury, or lifestyle sectors preferred).
• Familiarity with CRM systems (HubSpot preferred).
• Confident and comfortable in professional networking environments.
• Highly organized with strong attention to detail and ability to manage multiple timelines and priorities.
• Polished and professional in written and verbal communication.
• Strong stakeholder engagement and relationship-building skills.
• Able to work independently while collaborating across teams.
• Passionate about Architecture, Interior Design, or the creative industries.
• UAE Driving License required.

The Company

28 Lightbulbs is a technology-driven platform serving the architecture and interior design community across the Middle East and beyond. We connect brands and professionals through curated content, digital tools, and industry insights, creating opportunities for growth and collaboration. Our brands include Love That Design (www.lovethatdesign.com) and .STUDIO (https://get.lovethatdesign.studio).

To apply for this role, please send your application to [email protected], mentioning the role in the subject line.